Customer Office

Your voice within Nexica

Nexica Customer Office represents you in all company departments: we analyze any complaints, claims or suggestions in order to provide a coordinated, speedy and satisfactory response.


oficina del cliente Nexica


Customer Office Functions

Central de quejas Nexica

Centralize any customer dissatisfaction with the service, processes, support, etc.

Recabar información

Gather any associated information and analyze its causes.

Mobilizar recursos

Mobilize and commit internal resources to deliver solutions in a timely manner.

Centralizar la comunicación con Nexica

Centralize customer communication regarding complaints.



Complaint Handling